1. When you place an order or buy a gift card, the details are mailed to your registered email ID with an hour.
2. If you are not able to find the email in your Inbox, please check the 'Junk/Spam' folders as well.
3. You can search your Inbox/Spam/Junk folders for the 'Order Reference Number' which you can find on the 'Order History' page.
4. If you are still not able to find the email, please check with your IT team if the emails are blocked.
5. In case your IT team is not able to help, you can contact us at 'support@bigfishbenefits.com'. Please mention the below details in the email -
- Company Name
- Official Email ID
- Order ID
6. You can request to resend the gift card by following these steps (Click here).